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Find the friction
I look at how work really moves through your business... where it slows down, where it breaks, and where it all comes back to you. Then we agree on what to fix first.
For scaling businesses
Operations that scale past you.
When every question, approval, and handoff still comes back to you, growth just means more pressure. I connect your tools, fix the handoffs, and write down how things actually work, so the business can grow without things breaking.
Sound familiar?
What starts to break as you grow
01
You're the bottleneckEvery question, approval, and decision ends up on your desk, because how things work still lives in your head.
02
Costs growing faster than revenueMore work means more people, more tools, and more overtime, and the margin gets thinner with every new client.
03
Quality starting to slipMore work, same capacity... rushed jobs, missed deadlines, and standards that depend on who's doing it.
04
Tools you've outgrownYour setup was fine at ten clients. Now the team copies information between systems and hunts for the latest version of everything.
05
Deals lost in the handoffThings fall through the cracks between sales, account management, and delivery.
06
New people take months to get up to speedThere's no proper onboarding, so everyone gets trained from scratch by whoever has time.
07
Knowledge that's a flight riskHow things get done lives in a few people's heads, not written down anywhere.
08
No real view of the numbersYou can't see where projects are at, or which clients actually make you money, without asking someone or building another spreadsheet.
So what could that look like?
What this could look like for your business
Every business is different, but these are the kinds of things I set up for scaling businesses.
Tools that talk to each other
Your CRM, project management, and accounting connected, so information is entered once and goes where it needs to.
Handoffs that happen on their own
When a deal closes, delivery gets everything it needs automatically, with nothing lost in an email thread.
SOPs and onboarding your team actually uses
A proper library of how things are done, so new people get up to speed faster and everyone finds the answer themselves instead of coming to you.
Quality that doesn't depend on who's doing it
Checklists and automatic checks at each stage, so work goes out to the same standard every time.
A live view of delivery and margin
One place to see how every client and project is tracking, and which ones are actually profitable, without chasing anyone for an update.
An operations system built around your business
A custom system that tracks the work, the margins, and your team's capacity, runs whole workflows end to end, and brings you only what needs a decision... with the evidence and a drafted next step.
How I work with scaling businesses
I work alongside you and your team to find where things are breaking, build what's missing, and make sure it holds up as you grow.
Build the engine
I connect your tools, automate the handoffs, and document how things work. Built around how your business runs, not a template dropped in.
Make it stick
I don't hand over a report and disappear. I make sure your team actually uses what we've built, and that it holds up as you grow.
Want to scale without everything breaking?
Common questions
Do you work with my existing team?
Yes. I work with you and your team, not around them. The aim is for your people to run what we set up without needing me.
Do we need to hire anyone?
No. The whole point is to grow what the business can handle without adding headcount.
What does it cost?
A single fix is a fixed price, agreed on our call before I start. Bigger projects are quoted once I understand what's involved. Ongoing support and fractional work are billed at a monthly fee.
How long does it take?
A single fix usually takes about a week. Bigger builds take a few weeks to a few months. Ongoing support and fractional work run month to month.
Will you make us switch tools?
No. I don't push any particular tools or subscriptions. I'd rather make what you already pay for work properly, and I'll only suggest something new if it genuinely fits. Everything I set up is yours.
If the next big sale feels more like a worry than a win…
Tell me what's not working.
Book a time that suits you, or send an enquiry and I'll reply within 24 hours.
Send an enquiry
Prefer to talk?
Book a 30-minute call. You tell me what's not working; I'll ask a few questions about how things run; then we'll talk through what the next step could look like.
Book a first call